SHIPPING POLICY

SHIPPING POLICY

Oicnanocurcumin.vn accepts orders 24 hours a day, every day of the week.

Orders placed are usually processed and shipped within 1~5 business days from the time the order is placed. Orders placed on Sunday will be processed the following Monday and shipped within 1~5 days

Delivery time depends on the shipping address. To be specific, please the following information

If the package shows delivered to your address, but is missing, you must report the lost to us within 5 days of placing your order (domestic shipments). Once you have reported your lost package, we will launch an inquiry with our carrier about the lost package and attempt to have it recovered. If the carrier declares the package to be a complete loss, we will reship your order to you at no charge if stock is available.

- We are not responsible for packages that are delivered to a wrong address due to an incorrect or incomplete shipping address provided by customer.

Orders being shipped outside of Vietnam are subject to customs or duty fees. The fees are governmental in nature and not charged by OIC NEW. We state in checkout next to the international shipping options and in the confirmation email that these fees may apply. For any issues regarding customs or duty fees, please contact your local customs office. These fees cannot be refunded, as they are not charged by us.

Please note: International shipping times are not guaranteed. Customs clearance can significantly delay the delivery of international orders. Such delays are not reflected in our estimated shipping times and are beyond our control. To ensure the most efficient handling of your international order, please make sure to include a local telephone number and email where you can be reached. Please check with your local customs authorities in advance to determine your country's specific import requirements